Project Manager

Future Holidays is looking for a Project Manager to be the primary project liaison between our internal team members and our clients. The Project Managers are responsible for the end-to-end internal communication, from project kick off through launch, coordinating tight, fast-paced deadlines, and ensuring projects stay on schedule and on budget.

Roles & Responsibilities

  • Monitor and facilitate communication between team members on any given project to clearly answer internal and client questions
  • Have a clear understanding of the task at hand and ensure that projects are meeting the stated objectives and goals.
  • Manage & coordinate internal team tasks & timelines to ensure projects are moving forward
  • Plan, manage, and adjust project timelines
  • Present project updates and timelines directly to clients through Zoom meetings, Trello, and email
  • Act as a knowledge base for clients, clearly breaking down complex concepts
  • Ensure projects are staying within budget, communicating regularly with internal team members
  • Plan and communicate individual task budget estimates ahead of time
  • Organize and share weekly project & budget updates with clients

Requirements and Experience

  • Prior agency experience is required for this role
  • Ability to manage multiple projects and deadlines
  • Possess excellent verbal and written communication skills
  • Are comfortable in a fast-paced, deadline-driven environment
  • Enjoy finding new opportunities to improve workflows and processes
  • Are detail-oriented with excellent organizational and time management skills
  • Thrive and self-manage effectively in a remote work environment
  • Can understand and untangle technical jargon and learn new technology quickly
  • Have a communication style that’s fun and approachable
  • Experience with Slack, Trello & Google Docs
  • As this is a client-facing role, availability during PST business hours is required

You’ll get bonus points if you…

  • Have experience with Shopify or Klaviyo