Project Manager

Future Holidays is looking for a project manager to be the primary point of contact for our clients and the liaison between our clients and internal team members. They are responsible for the end-to-end communication, from initial lead contact through site launch, ensuring projects stay on schedule and on budget.

Roles & Responsibilities

  • Monitor and facilitate all communication between all parties involved on any given product
  • Plan, manage, and adjust project timelines
  • Onboard new clients, lead kick-off meeting with both client and team, and execute post-launch follow-ups
  • Participate in sales calls, building an understanding of the client’s business and preparing detailed notes to contribute to proposal creation
  • Follow up weekly with active clients either by email, Trello or over the phone depending on client’s preferences, recording updates and changes on the client’s Trello project and updating to-do items where necessary
  • Act as a knowledge base for clients, clearly breaking down complex concepts
  • Ensure projects are staying on track and within budget, communicating regularly with internal team members and the client

Required Skills and Experience

  • Are able to manage multiple projects and deadlines
  • Have excellent verbal and written communication skills
  • Are comfortable in a deadline-driven environment
  • Enjoy finding new opportunities to improve workflows and processes
  • Are detail-oriented with excellent organizational and time management skills
  • Thrive and self-manage effectively in a remote work environment
  • Can understand and untangle technical jargon and learn new technology quickly
  • Are not afraid to tell a joke (even if it’s a bad one)
  • Have a communication style that’s fun and approachable

You’ll get bonus points if you…

  • Have experience with Shopify
  • Have previous agency experience
  • Have experience in a client-facing role
  • Are located in San Diego area (while this position is remote, we’d love to have you join us at our co-working space!)

This is a contract-to-hire position, starting as part-time for the first 3-6 months. If you are interested in the role, please apply below.