Project Manager
Future Holidays is looking for a project manager to be the primary project liaison between our internal development team members and our clients. They are responsible for the end-to-end internal communication, from project kick off through site launch, coordinating tight, fast-paced deadlines, and ensuring projects stay on schedule and on budget.
Roles & Responsibilities
- Monitor and facilitate communication between team members on any given product to clearly answer internal and client questions
- Manage & coordinate internal team tasks & timelines to ensure projects are moving forward
- Plan, manage, and adjust project timelines
- Present project updates and timelines directly to clients through Zoom meetings, Trello, and email
- Act as a knowledge base for clients, clearly breaking down complex concepts
- Ensure projects are staying within budget, communicating regularly with internal team members
- Plan and communicate individual task budget estimates ahead of time
- Organize and share weekly project & budget updates with clients
Requirements and Experience
- Are able to manage multiple projects and deadlines
- Have excellent verbal and written communication skills
- Are comfortable in a fast-paced, deadline-driven environment
- Enjoy finding new opportunities to improve workflows and processes
- Are detail-oriented with excellent organizational and time management skills
- Good verbal and written communication skills
- Thrive and self-manage effectively in a remote work environment
- Can understand and untangle technical jargon and learn new technology quickly
- Have a communication style that’s fun and approachable
- Experience with Slack, Trello & Google Docs
- As this is a client-facing role, availability during PST business hours is required
You’ll get bonus points if you…
- Have experience with Shopify & WordPress
- Have previous agency experience
- Have experience in a client-facing role