Retreat: A holistic approach to healthcare meets AI-driven, patient-centric website

In the ever-evolving landscape of healthcare, maintaining both patient privacy and operational efficiency is paramount. Retreat, a virtual and in-person practitioners’ office, recognized the need for a digital transformation that would seamlessly integrate these critical elements.

Future Holidays was brought onboard to not only build a robust, HIPAA-compliant website on Shopify that ensured the utmost security for sensitive patient data, but also masterfully integrate Salesforce to streamline their internal processes. The client also wanted to introduce an ecommerce component to their website, which would allow them to sell vitamins and supplements often recommended to their patients.

To further enhance retreat’s online presence and create a visually engaging experience, we incorporated AI-generated imagery to meet the unique needs of our healthcare client.

Future Holidays also managed a complex migration of 300+ existing users to Klaviyo, a powerful marketing automation platform. This strategic move was complemented by the development of introductory email flows, designed to nurture ongoing relationships with current patients while seamlessly acquainting new users with retreat’s comprehensive services and patient-centric approach.